Returns & Exchanges
Find Foot Support allows Returns/Exchanges within 30 days from receipt of your order.
Returns & Exchanges can now be handled quickly and efficiently by Clicking below to our
Mephisto Scottsdale Return & Exchange Portal
Please Log-In with your Order # & the Email or Phone # associated with your account.
Specify which item(s) and the reason(s) you are returning or exchanging.
Pre-paid Postage Labels will be auto-generated and provided back for any reason for Orders of $99+.
All other returns or exchanges of items under $99 can be sent back at your cost.
Once received, we will confirm and issue the appropriate exchange, credit or refund per the Guidelines set forth:
Exchanges
- The customer can go back through the website and purchase the correct size while returning the incorrect size. The customer will be refunded for the incorrect size upon the receipt and processing of incorrect size.
- The customer can reach out to the store and ask that once they send back the incorrect size the correct size be replaced and sent out so the customer doesn't have to repurchase."
Refunds
As long as the shoes/sandals are in unworn condition customers will be refunded fully. In the event the shoes or sandals are worn upon return we will contact you and allow for an exchange or store credit for future use.
Returns outside of the 30-day window are subject to store credit or a refund of the lower price if the style is marked down.
Any questions, please Contact Us!